This Privacy Policy explains how Polaris Cold Storage Corp (“Polaris,” “we,” “our,” or “us”) collects, uses, and protects information when you visit polariscoldstorage.com or contact us through this site.

Information we collect

We only collect information that you voluntarily provide. This typically includes your name, company, email address, phone number (if you share it), and the contents of any message or storage-quote request you submit through our contact form.

We do not use advertising trackers, analytics cookies, or third-party marketing pixels on this website. Our server may log standard request information (IP address, user agent, timestamp) for security and diagnostic purposes.

How we use your information

To respond to inquiries and storage-quote requests.
To prepare and send quotes, invoices, and related business correspondence.
To maintain records of customer relationships and transactions.
To protect the security and integrity of our website and systems.

We do not sell, rent, or trade your personal information to third parties.

Sharing of information

We may share information with service providers who help us operate the business — for example, email and calendar providers, cloud hosting, and payment processors — only to the extent needed to deliver the service you’ve requested. We may also disclose information if required by law or to protect our rights.

Cookies

Our public website does not set advertising or analytics cookies. The employee portal may set a session cookie solely to keep authenticated users signed in. This cookie is strictly necessary for the portal to function.

Data retention

We retain contact-form submissions and customer records for as long as needed to provide services, comply with legal obligations (including tax and accounting requirements), and resolve disputes.

Your choices

You may request access, correction, or deletion of information you’ve submitted by emailing info@polariscoldstorage.com. We will respond within a reasonable time, subject to any legal obligation to retain records.

Children’s privacy

This website is intended for business use. We do not knowingly collect personal information from anyone under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be reflected here; continued use of the site after changes constitutes acceptance.

Contact

Questions about this policy or how we handle information? Reach out to:

Polaris Cold Storage Corp
6410 Inducon Drive West
Sanborn, New York 14132
info@polariscoldstorage.com